Terms of Use

General provisions

These terms govern the use of the Alchemia Czucia website and application, available at alchemia-czucia.pl (the "Service").

The provider is Don Rozario s.r.o., a limited liability company with registered office at Ružová Dolina 670, 919 01 Suchá nad Parnou, Slovakia, Company ID (IČO) 47 051 604, registered in the Commercial Register of the District Court Trnava, Section Sro, Insert No. 31170/T. Contact: 4friends@4friends.sk.

Definitions

• Service - the Alchemia Czucia web application.
• User - a person using the Service.
• Account - the set of data linked to a registered User.
• Journal - the feature for recording entries about emotions and wellbeing.

Nature of the service and disclaimer

The Service is purely educational and informational. It helps you learn about and name emotions and keep a personal journal.

The Service does not provide medical or psychological services and does not replace professional diagnosis, advice, therapy or treatment. In a crisis or when health is at risk, contact a doctor, a specialist or an emergency number.

Scope of services

• browsing content about emotions - without signing in,
• keeping an emotion journal - locally and, once signed in, with cloud sync,
• push reminders - optional, after you give consent.

Paid subscription (Premium)

Some features are available through the paid Premium subscription. Without a subscription, the basic emotions and their intensities, and the journal for the first 7 days, remain free. After the trial you keep access to your entry history and its export.

Premium unlocks the descriptions of combined emotions (dyads) and unlimited use of the journal. Prices include VAT:

• 3 months - 29 zł or EUR 7.99,
• 6 months - 49 zł or EUR 11.99,
• 12 months - 79 zł or EUR 19.99.

Payments, renewal and right of withdrawal

The currency follows the interface language: Polish uses the złoty (PLN), otherwise the euro (EUR). Payments are processed by the payment provider Stripe; the provider does not store card details. The provider, Don Rozario s.r.o., is a VAT payer, Tax ID (DIČ) 2023712702, VAT No. SK2023712702.

The subscription renews automatically at the end of each period at the same price until you cancel it. You can cancel at any time in the Account section via subscription management. Premium access then continues until the end of the period already paid for and does not renew.

For digital content you consent to the service starting immediately after payment and acknowledge that you thereby lose the 14-day right of withdrawal under consumer-protection law.

Send payment and subscription complaints to 4friends@4friends.sk; we handle them within 14 days. Consumers may use out-of-court dispute resolution, including the European Commission ODR platform (ec.europa.eu/consumers/odr). The supervisory authority is the Slovak Trade Inspection (SOI) in Slovakia and UOKiK in Poland.

Right of withdrawal

A consumer who has concluded a distance contract may, as a rule, withdraw from it within 14 days without giving any reason. The period runs from the day the contract is concluded, that is, when the service starts or the digital content is made available.

To exercise the right of withdrawal, send an unequivocal statement to 4friends@4friends.sk. You may use the model form below, but it is not mandatory. To meet the deadline it is enough to send your statement before the period expires.

The right of withdrawal does not apply to digital content and digital services (Premium) if performance has begun with your express consent and your acknowledgement that you thereby lose the right of withdrawal. You give this consent when purchasing the subscription. You can delete a free account at any time in the Account section.

If you withdraw effectively, we refund the payments received without undue delay and no later than 14 days, using the same means of payment you used, unless you agree otherwise.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

To: Don Rozario s.r.o., Ružová Dolina 670, 919 01 Suchá nad Parnou, Slovakia, e-mail: 4friends@4friends.sk.

I/We hereby give notice that I/We withdraw from the contract for the supply of the following service: the Premium subscription in the Alchemia Czucia service.

• Date the contract was concluded:
• Consumer name:
• Consumer address:
• Consumer signature (only if this form is sent on paper):
• Date:

User account

Creating an account is voluntary and free. Registration requires an email and password or a Google account.

The User is responsible for keeping login details confidential and undertakes to provide accurate data. Only a person aged 16 or over may use an account.

Technical requirements

Using the Service requires a device with internet access and a current browser supporting JavaScript and local storage. Push notifications on Apple devices require adding the app to the Home Screen.

User obligations

The User undertakes to use the Service lawfully and in good faith and not to take actions that disrupt its operation or security (e.g. unauthorised access, overloading, introducing malicious software).

Intellectual property

The content, text, illustrations, logo and layout of the Service are legally protected and are owned by the provider or used under appropriate licences. You may use them only for your own, non-commercial purposes within the Service.

Entries created by the User remain the property of the User.

AI-assisted content

Some descriptions of complex emotions were produced with the help of artificial intelligence tools and reviewed by a human. They are educational and may contain simplifications.

Liability

The provider makes reasonable efforts to keep the Service working correctly but provides it "as is". To the extent permitted by law, the provider is not liable for decisions made on the basis of the Service content or for outages caused by circumstances beyond its control. This does not limit consumer rights under mandatory law.

Complaints

Complaints about the Service can be submitted to 4friends@4friends.sk. We will handle a complaint within 14 days and reply to the email provided.

Withdrawal and account deletion

The User may stop using the Service and delete their account at any time in the Account section. Deleting the account permanently removes the associated cloud data.

Governing law and disputes

Matters not covered by these terms are governed by Polish law and the mandatory provisions of the consumer's country of residence in the EU. Consumers may use out-of-court dispute resolution, including the European Commission ODR platform (ec.europa.eu/consumers/odr).

Changes to the terms

The provider may change these terms for important reasons (e.g. legal or functional changes). Changes will be announced in the Service. Continued use after the changes take effect means acceptance.

Contact

Contact the provider: 4friends@4friends.sk.